Under My Roof® Frequently Asked Questions

Purchase and Download Questions for Under My Roof®

Where can I find Under My Roof®?

Under My Roof® is available on the Mac, iPhone, and iPad App Store. You can find out more on our website at undermyroof.app.

How much does Under My Roof® cost? Can I try it out for free?

Absolutely! Under My Roof® is free to download and we encourage you to give it a try to make sure it’s a fit. You will have access to all features but will be limited to 10 items.

If it’s a fit for you, Under My Roof® is available for $2.99 per month or $19.99 per year (just $1.67 per month at a 44% discount). This will unlock the 10 item limit. Your purchase supports ongoing development costs for continued maintenance and feature updates to Under My Roof®.

We reduced the price of Home Inventory this year to just $14.99 in preparation for Under My Roof®. You can continue with Home Inventory if you’d prefer not to switch.

Why subscription pricing?

In short, so we can continue to support our awesome customers like you! We know you are counting on us and Under My Roof.

We’ve seen too many small app publishers like ours go out of business because a one-time purchase just does not support the cost to continue the needed development and support in this every changing market place.

About Under My Roof®

Is Under My Roof® the same as Home Inventory?
Under My Roof is a new app that includes many of the features that are in Home Inventory plus much, much, more. There are a large number of differences between the apps that fall into three areas:
 
1) Home Inventory is centered primarily around keeping information about the items in your home for insurance purposes and has some organizational elements as well (you can store documents, warranty information, make notes, etc).
 
Under My Roof takes the organization and information elements much, much further. For example, you can keep detailed repair and maintenance histories for items, your home, collections, even the rooms in your home. Same for modifications and renovations. You can even keep track of the individual parts and components used in repairs and modifications. On the insurance side, Under My Roof has a pretty extensive claims management tool to keep track of photos, expenses, receipts, notes, and documents involved in a claim. It also has a moving feature. It does what Home Inventory does on the inventory side, but is also a better repository and organizational tool for other information about your home and its contents to help with daily household needs.
 
2) Home Inventory is a Mac only app that is meant to run on a single computer. It has helper apps that run on the iPhone and iPad that allow you to use those devices to enter data and backup and view your inventory, but these are not full versions of Home Inventory for iOS. It does not support syncing or multiple users.
 
Under My Roof supports the Mac, iPhone, and iPad. It can use iCloud to keep your inventory in sync across all of your devices. You can share your inventory with others that you want to be able to view and/or edit it. And multiple people can be editing the Inventory at a time.
 
3) We first released Home Inventory in 2005. While it has been rewritten a couple of times and received numerous updates, it is designed and built on older technologies. It works quite well on today’s hardware and the latest OSes and we will continue to keep it up to date as best we can.
 
Under My Roof was developed with Apple’s latest frameworks and gives us a much better foundation on which to implement features that take advantage of technologies introduced today and in the future. It is more modern and follows the latest UI standards.
Where is my Inventory data stored?

Your Under My Roof data is stored in the application’s private container. It is not directly accessible on iOS. You can get to it on the Mac, but it is not recommended as any tampering with the local data can lead to serious problems when syncing.

When you turn on Sync, you won’t see a file on iCloud Drive. File storage in iCloud with multiple users can be problematic. Instead, we use iCloud’s database, CloudKit, for storing data in iCloud.

To view the size of the iCloud data, go to Settings (System Preferences on macOS):

  • Tap Apple ID, iCloud, Media & Purchase (Apple ID on macOS)
  • Tap iCloud
  • Tap Manage Storage (The Manage button at the bottom on macOS)
  • Tap Under My Roof
How do I share my inventory with someone else?

To allow someone else to view or edit your inventory from Under My Roof you will need to share the inventory with them. There are a few ways to do this, but this is the easiest approach:

  1. Have your family member download Under My Roof from the App Store or Mac App Store and launch it (don’t go through the onboarding screens just yet).
  2. On your device, click or tap the hamburger icon in the upper, left corner (it has three horizontal lines). This will bring up the Options Panel.
  3. Under the Inventory section in the Options panel, tap the Share option.
  4. If you can use Messages, tap that to send the person you want to share the inventory with a Message with a share link.
  5. When your family member receives the link, have them click or tap on it and then Under My Roof will handle the rest.

    The initial sync can take some time, depending the size of your inventory and network connection. If possible, have the device on WiFi and plugged in and leave Under My Roof open until everything syncs over (if you do close it, it will resume syncing when you launch it, but it’s easier to just let it do the initial sync in one pass).

When should I turn Sync on?

*If you plan to install Under My Roof on more than one device then make sure to turn sync on on the first device before installing the app on other devices. When installing on additional devices, make sure to turn on sync during the installation for each device when prompted.

During installation of the app, you will be prompted to turn sync on. When you do, the Inventory and Home that you create during installation will be synced to your personal iCloud account. You can also turn sync on after installation through the Settings inside the app.

When you install on additional devices after turning sync on, make sure to turn on sync during the installation process. This will check your iCloud account and if an Inventory exists will sync it to your device. A new Inventory will not be created.

The initial sync can take some time, depending the size of your inventory and network connection. If possible, have the device on WiFi and plugged in and leave Under My Roof open until everything syncs over (if you do close it, it will resume syncing when you launch it, but it’s easier to just let it do the initial sync in one pass).

How do I uninstall Under My Roof and delete my inventory data?

If you would like to uninstall Under My Roof and delete the local data from your devices here are the steps:

  • Uninstall Under My Roof from all devices (Mac, iPhone, iPad). This will delete the local data from you iPhone or iPad.

Additional Step for macOS to delete it’s local data :

  • Open the Finder app on your Mac and hold down the Option key while clicking on Go in the menu.
  • Click on Library (this is a hidden file).
  • Navigate to the Containers folder and scroll to Under My Roof.
  • Move the Under My Roof folder to the Trash.

If sync was turned on, your data still resides in your iCloud Account. To permanently delete your data in iCloud:

  • On one device, go to Settings (System Preferences on macOS)
  • Tap Apple ID, iCloud, Media & Purchase (Apple ID on macOS)
  • Tap iCloud
  • Tap Manage Storage (The Manage button at the bottom on macOS)
  • Tap Under My Roof
  • Tap Delete Data

***Once you delete your Under My Roof data from iCloud your data is not recoverable.

Upgrading from Home Inventory?

I like Home Inventory, do I have to upgrade to Under My Roof®?

By all means, if Home Inventory continues to meet your needs then stick with it! We will continue to support the current version of Home Inventory for the foreseeable future with bug fixes but will not be adding new features to it.

 

Are there any features not in Under My Roof?

Some Home Inventory features are no longer needed with Under My Roof and others that did not make the initial release will be implemented as quickly as possible, so if they are important to you we recommend waiting to upgrade.

 

Features not yet implemented (in order of priority):
  • Inbox – If you decide to upgrade you will need to make sure you have created items for all the receipts in your Inbox as the Inbox will not be imported to Under My Roof.
  • Album View
  • Automatic External Backup – if sync is turned on in Under My Roof, your data will be stored in your iCloud account. You may also make an archive copy of your database by going to Options and selecting Export and save it to a location of your choosing.
Features that will not be implemented in Under My Roof:
  • Home Inventory Mobile Backup
  • Home Inventory Remote Entry
How do I Upgrade or Import my data from Home Inventory?

You can import a Home Inventory .hi3 data file during the installation of Under My Roof or within the app after Installation. It’s best to import your file during the installation if you have custom category layouts in Home Inventory.

Each imported Home Inventory .hi3 data file becomes a separate home in your Inventory in Under My Roof.

*If you plan to install Under My Roof on more than one device then make sure to turn sync on on the first device before installing the app on other devices. When installing on additional devices, make sure to turn on sync during the installation for each device when prompted.

Importing your Home Inventory file during installation

When you open Under My Roof for the first time, the app will walk you through setting up your inventory file and your first home. During this process you will be asked if you would like to import your existing Home Inventory data file. If you select yes, you will be prompted with a Finder window to navigate to and select your Home Inventory data file from your file system. If you do not remember the name of your file or where it is located you can use the search field to find files that end with .hi3 which is the file extension used for Home Inventory.

Importing  Home Inventory data file(s) into Under My Roof® within the app after installation.
  • Select the hamburger menu at the top left of the app
  • Select Manage Inventories
  • Select your Inventory and then select Import from the top right corner of the app.
  • Each imported inventory file becomes it’s own Home in your Inventory in Under My Roof.
**Before import, make sure to take care of your Home Inventory Inbox as this will not be imported. Here’s how:
  1. Make sure to create items for each receipt in your Inbox in Home Inventory prior to upgrading
  2. Or, Use the Finder app to copy the receipt PDF files in your Inbox to a Folder that you can use later to create new items in Under My Roof. The receipt PDF files are stored in the Home Inventory system container folder. The path is “Computer Name/Users/user name/Library/Containers/Home Inventory/Data/Library/Application Support/Binary Formations/Home Inventory/ (change the Computer Name and user name to yours).

The apps are completely separate and do not share data files except at the time of import.

Is there any Home Inventory data that will not be imported to Under My Roof?

The following data will not be imported and will ned to be manually taken care of:

  1. Custom Reports – Custom Reports is a feature not yet implemented in Under My Roof yet. Once it is you will need to manually create any custom reports needed.
  2. Inbox – Before import, make sure to take care of your Home Inventory Inbox by either:
    1. Make sure to create items for each receipt in your Inbox in Home Inventory prior to upgradin
    2. Or, Use the Finder app to copy the receipt PDF files in your Inbox to a Folder that you can use later to create new items in Under My Roof. The receipt PDF files are stored in the Home Inventory system container folder. The path is “Computer Name/Users/user name/Library/Containers/Home Inventory/Data/Library/Application Support/Binary Formations/Home Inventory/ (change the Computer Name and user name to yours).
  3. Certain Custom Field Layouts – if you have custom field layouts for the categories of Art, Automobiles, Books, CDs/Records, Computer Software, or DVD/Blu-ray Discs, these will not be imported. Under My Roof adds a number of new standard fields used in these categories as well as custom field layouts for them. 
Should I turn on Sync to iCloud?

*If you plan to install Under My Roof on more than one device then make sure to turn sync on on the first device before installing the app on other devices. When installing on additional devices, make sure to turn on sync during the installation for each device when prompted.

During installation of the app, you will be prompted to turn sync on. When you do, the Inventory and Home that you create during installation will be synced to your personal iCloud account. You can also turn sync on after installation through the Settings inside the app.

When you install on additional devices, make sure to turn on sync during the installation process. This will check your iCloud account and if an Inventory exists will sync it to your device. A new Inventory will not be created.

Help, I can't find my Home Inventory data?

Your Home Inventory inventory data is stored in a file separate from the application.The default location of your inventory file is the Documents Folder with a file name of My Inventory.hi3; however, you may have changed the location or file name when you first created it.

The best approach here is to search for your inventory file(s) on your system.You will want to open a Finder window and enter .hi3 (don’t forget the preceding ‘.’) in the search box. 

This should show you all of the inventory files on your system. Since we don’t know what you called your inventory or where you decided to store it, we cannot tell you specifically which one to open if multiple appear. Once you find the one you want, make a note of it and use this file during the Import to Under My Roof.